Accessibility policy

Finding the right room for you and ensuring that your preferred hotel is suitable for your needs is our top priority.

If you have specific accessibility requirements, please check the details of accessible stays on each of our hotel websites. These give information about the individual hotel, including whether bedrooms are on the ground floor or reachable by lift.

Please call or email your preferred hotel to discuss your specific accessibility needs.

Read our Disabled Access Policy, which explains how we strive to provide the best possible experience for all our guests and visitors through a policy of continuous monitoring and improvement of our facilities and training for our staff.